We want you to love every item you purchase from us. If you do need to return a product, please note the following before starting the return process. Also feel free to call us at 407-302-9544. We’re here to help you every step of the way.

Eligible Returns
You may return most eligible items – for whatever reason – up to 30 days from the date of delivery.

Return Shipping
Please note that depending on the reason for your returning an item, you may be responsible for return shipping costs. Shipping is not refundable on items returned due to customer preference/change of mind.

Holiday Returns Policy
Orders placed between November 1st and December 31st may be returned until January 31st.

Packaging
Products should be returned in their original packaging as much as possible. Outside the box, write your RMA number and your return address. Inside, include your printed RMA slip and/or contact information, order number, and reason for return. We recommend you choose a shipping method that is trackable.

Once we receive your package, we will credit the amount of the item to the original method of payment. If the item was purchased with a gift certificate or as a gift, you’ll be issued an in-store credit for the amount of the item.